The People Behind the Mission

Meet Jim & Megan Waters

A veteran-owned, family-run business dedicated to making Walworth County safer — one hero at a time.

Jim and Megan Waters — Hero CPR & First Aid LLC
Husband & Wife Team

Jim & Megan Waters

Hero CPR & First Aid LLC is a proud family-run business. Jim brings over 15 years of emergency training and military experience, while Megan keeps everything running smoothly with her 10+ years in office management, scheduling, and customer care.

Together, they've built one of the most trusted and affordable CPR and CBRF training services in Walworth County — all driven by a single motto:

"Be the Hero!"
262-215-3203 Schedule a Session
Our Team

Get to Know Us

Founder & Lead Instructor

Jim Waters

Army Veteran · BSE in Education · 15+ Years Experience

Jim is the heart and driving force behind Hero CPR & First Aid LLC. An Army veteran with a Bachelor of Science in Education and a background as a former volunteer EMS and former regional trainer for long-term care providers, Jim brings real-world emergency expertise to every single session.

As an American Red Cross CPR / First Aid / AED / BLS Instructor Trainer and a University of Wisconsin–Green Bay Certified CBRF Instructor, Jim holds the highest-level credentials in his field. His teaching style is approachable, practical, and memorable — students consistently say he makes life-saving skills engaging and easy to retain.

Jim founded Hero CPR with one goal: to make the communities of Walworth County safer by offering top-quality, affordable emergency training. As he says — "Be the Hero!"

15+
Years Exp.
39
Age
BSE
Degree
VET
US Army
🏅 American Red Cross CPR / First Aid / AED / BLS Instructor Trainer 🎓 Instructor Trainer ❤️ First Aid / CPR / AED Instructor 🏫 UW–Green Bay Certified CBRF Instructor 📚 Bachelor of Science in Education — UWW 🪖 Combat Life Saver — US Army (2008–2014) 🚑 Former Volunteer EMS 🏥 Former Regional Long-Term Care Trainer
Office Manager & CPR Instructor

Megan Waters

Office Manager · CPR Instructor · 10+ Years Experience

Megan is the backbone of Hero CPR & First Aid LLC. With over 10 years of experience in office management, scheduling, and customer care, she ensures that every client interaction is smooth, professional, and welcoming. Not only is she an incredible office manager — she's also a loving mother and the secret weapon behind the business's day-to-day operations.

Megan is a certified American Red Cross CPR / First Aid / AED Instructor in her own right, and her expertise in billing and customer care makes Hero CPR a truly full-service training company. She's currently working toward her Bachelor of Science in Business.

Megan handles all scheduling and customer inquiries — so when you reach out, you're in great hands from the very first contact.

10+
Years Exp.
35
Age
RC
Instructor
❤️ American Red Cross CPR / First Aid / AED Instructor 📋 Office Manager & Scheduler 💬 Customer Care Specialist 💼 Billing Specialist 🎓 Pursuing BS in Business
Why Choose Us

Why Train with Hero CPR?

Accessible & Affordable Training

We keep our rates among the lowest in the area because community safety matters more than profit. Contact us to learn more.

Expert, Certified Instructors

Jim is a Red Cross Instructor Trainer and UWGB-certified CBRF instructor. Megan is a certified Red Cross CPR instructor. You're learning from the best.

Flexible Scheduling

Day, evening, Saturday appointments, and on-site group training available. Megan personally handles scheduling to make it easy for you.

Ready to Train with Jim & Megan?

Call Jim directly or email us to schedule your CPR, First Aid, or CBRF training session today.